Privacy Policy
1. Introduction
This Privacy Policy describes how LANGA Studios (“we” or “our”), a service provided by LANGA Corporation Srl (“LANGA”), collects, uses, and protects personal data within the scope of our agency services. By accessing LANGA Studios, the user agrees to the collection, use, and management of their data in accordance with this policy.
2. Data Collection
We collect various types of data through LANGA Studios:
- Personal Information: Data necessary for account creation and authentication, such as email, username, and login credentials. Additional information may be collected during LANGA Account integration.
- Service Data: Information related to agency services provided by LANGA Studios, including project data, content uploaded by users, and other service-specific details.
- Usage and Technical Data: Information about users’ interactions with LANGA Studios, including log files, cookies, pixel tags, and geolocation data obtained through tracking tools such as Google Analytics and Facebook pixels.
Data collection is performed solely to provide, improve, and analyze LANGA Studios services and to support customer assistance.
3. Purpose of Data Collection
Data collection is carried out for the following purposes:
- Authentication: Verifying user identity and securing access.
- Service Improvement: Monitoring and optimizing the user experience on LANGA Studios.
- Customer Support: Managing requests and resolving issues related to LANGA Studios and other LANGA services.
4. Data Retention
We retain user data for as long as necessary to provide LANGA Studios services, unless the user requests otherwise. Users may request deletion of their data through their LANGA Account or by contacting a LANGA Ambassador. Deletion requests are handled in compliance with applicable laws and internal privacy protection procedures.
5. Data Sharing
LANGA Studios may share data with selected third parties:
- Advertising Partners: To facilitate targeted advertising, LANGA Studios may share data with partners such as Facebook and Google.
- Service Providers: Technical support and analytics providers who assist in delivering LANGA Studios functionalities.
Data sharing is based on user consent and contractual obligations to support the service, respecting LANGA’s privacy standards.
6. User Rights
LANGA Studios users have the following rights:
- Access and Data Portability: Access and download their personal data.
- Deletion Request: To request data deletion, users can contact their LANGA Ambassador or submit a request via the LANGA Account. Service deletion requests must be submitted at least 60 days before any payment renewal.
- Service Suspension: Users can suspend services via their LANGA Account or by contacting a LANGA Ambassador.
7. Security Measures
Data security is a priority for LANGA. We apply robust measures to protect user data, including centralized login and registration at account.langa.tv, secured with two-factor authentication (2FA), Authenticator apps, and biometric security options.
In case of a data breach, users will be promptly informed and asked to change their password. Additionally, relevant information will be provided through the “easy LANGA” app, available on Android and iOS.
8. Data Breach Protocol
In the event of a data breach, users will be notified and invited to change their passwords. Notifications will be sent via the “easy LANGA” app or email to ensure complete and timely communication.
9. Policy Updates and Notifications
We reserve the right to update this Privacy Policy as needed. Users will be informed of any changes via the “easy LANGA” app, which serves as the central communication channel for all LANGA services. For significant updates, we may also notify users by email to ensure broad dissemination of changes.
10. Consent for Significant Updates
When substantial changes to this Policy require user consent, we will request it via email and through the “easy LANGA” app.
11. Multilingual Support
LANGA Studios offers this Privacy Policy in Italian and English to accommodate users globally. Please feel free to contact us for further assistance in either language.